Every job, every crew and every van on one screen. Engineers see their day on a phone, customers get an arrival window, and the invoice is raised before the van leaves site.
The software works anywhere. What varies is whether we can send someone to set you up in person.
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Move a job on the board and the arrival window updates on the customer's tracking link automatically. No second phone call, no apologising for a window nobody was told changed.
“Our dispatcher stopped taking forty calls a day asking where the engineer is. The tracking link did that.”
“Invoices go out the same day now instead of Friday. That alone moved our cash position.”
“The engineer app works with one bar of signal in a basement car park. That was the test we set them.”
Two weeks on site, free, importing your jobs and sitting with the dispatcher until it sticks. Then thirty minutes with each crew.
